Copy of Shipping & Delivery

 Shipping Fee

Free shipping and no tax for all orders.

*Currently we only offer free shipping to the 48 lower states of United States, free shipping is not available to Hawaii and Alaska.

 Shipping Time

The local shipping time is 3-7 Business Days from you place an order till it arrives at your destination.

Shipping Time = Dispatch Time + Shipping Time

  • Dispatch Time (no more than 24 Hours)

We dispatch all orders the same day of placing order to ensure you receive your items ASAP. Normally, all orders will be dispatched within 24 hours.

  • Delivery Time (2-6 Business Days)

After our sex dolls are packed, they will be delivered to our carrier (FedEx / UPS), and they will deliver the dolls ASAP. Under normal circumstances,  it will take 3-7 working days for delivery, time may vary depending on the distance of your address from the warehouse.

Note:

  • Due to the regulations of the local warehouse, signature service is not provided now. If you really need it, please contact us at hello@cutesexdoll.com.

  • Due to the large volume of stock, we will ship them from our Los Angeles & Miami warehouses according to the inventory situation. We apologize for not being available to let you choose the designated carrier for the time being, please rest assured that all items will be one of FedEx and UPS.

Discreet Shipping

We know that, when you order a sex doll, your first concern is the delivery and the way your goods are packaged.

That’s why our items are being discreetly delivered in brown boxes, so no one can know what they contain. No labels stating the name of the products inside the box, no logos or any other hints.

Discreet Pacakge Before Shipping

Track Your Order

After we ship the dolls out, we need time (6-24hours) to update the tracking number into system and provide you a notification by sending you an email containing the tracking number. You could track your order status via the link in your shipping confirmation email. 

Q: Did not receive the tracking number email after placing the order?
A:Unfortunately, there's a good chance that our email has ended up in your spam or junk folder, so please check your email box again and if you still can not find it, please do let us know via email at hello@cutesexdoll.com or live chat, we are 24/7 to help!

Shipping delay

    Normally, our packages will reach you on time. However, the delivery companies may delay the delivery due to lack of labor or bad weather under unforeseen circumstances, such as epidemics, hurricanes, etc. Please understand that the transportation process is not completely controlled by us.

    Actually, we hope you can receive our sex dolls as soon as possible even more eager than yourself. In this case, we will actively contact the delivery company as always to accelerate this process. We appreciate your understanding and patience!